Imagine getting paid to eat out, shop, and run errands — all of the mundane things that you have to do anyway. Such is the life of a mystery shopper. Mystery shoppers are trained individuals who visit establishments and pose as customers. While they are engage in typical transactions, they are actually conducting research. They are evaluating the business on such things as cleanliness, wait time, professionalism, customer service, and product quality.
Mystery shopping is not a high-paying career. It is, however, a good way to make extra money if you enjoy shopping. Mystery shoppers usually make around $10 to $15 dollars an hour plus the cost of food or items bought. Sometimes, there is no monetary pay. For example, a shopper hired to evaluate a hotel might just receive lodging for the night.
Mystery shopping is a good job for someone who thoroughly enjoys going into public and interacting with people. Shoppers should also be observant and attentive.
You’re probably wondering, “How do I become a mystery shopper?” Web sites like Mystery Shopping Providers Association and Volition provide lists of hiring companies. These companies will generally have you fill out an online application and provide a written description of a recent shopping experience. Companies who hire mystery shoppers report that they check these applications and writing samples carefully for spelling, punctuation, and grammar. They also look for clear descriptions of key details of the transaction.
Be aware, however, that numerous scams abound. An Internet search for “become a mystery shopper,” will turn up websites offering to provide mystery-shopping jobs for a fee. Some will sell a mystery shopper “kit.” Though the price is cheap, usually around $29, this is a scam. Legitimate job opportunities will not ask you to pay a fee. This information is readily available for free—you do not need to pay for it.
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Mystery shopper certifications are not mandatory for any mystery shopper. But certification gives extra advantage to shoppers over non-certified persons. Mystery shopper certifications are provided by mystery shopper companies and associations. No special qualifications are needed for these certifications. Anyone who takes mystery shopping as...
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Mystery shopper focus groups specialize in mystery shopping. They improve a shopper’s ability to purchase. Mystery shopper focus groups are useful tools for collecting qualitative data from group discussions. They work to make sure that customer service is good, stores are clean, and the customers...